So last week I had a fairly abysmal customer service experience while riding the bus home with kids in tow. I won't go into details but the driver made me feel really bad as though I was some uneducated, white trash, welfare mom who was making his life and his job that much harder. It sucked. I am proud of myself that I directed the bad feelings where they should go. I managed to be super pissed without falling into self doubt/loathing. Anyway, so I complained. I filled out the little e-mail feedback form and detailed my experience. I hoped it would improve the driver's interactions with his riders. I got a very nice apology from their general manager and the promise that they were sending me a free monthly pass. Considering that bus passes just went up to 55 bucks that is just icing.
I am very impressed.
I am very impressed.
- Location:home
- Mood:
surprised - Music:Sylvia singing her own little song
4 hours of sleep + a baby who won't nurse + my mother arriving this evening = a very stressed out Jessica.
I'm kind of going out of my mind and so is everyone else in my house. I figured since Sylvia was relatively easy when it came to breastfeeding that I wouldn't have a problem this time around. I think if I spend one more hour lying in bed with my son who just finds my nipples intimidating and frustrating I am going to seriously go batshit insane. I am slso really tired of being married to my breastpump I usually like the husband I have and he is usually much kinder to my body.
I'm kind of going out of my mind and so is everyone else in my house. I figured since Sylvia was relatively easy when it came to breastfeeding that I wouldn't have a problem this time around. I think if I spend one more hour lying in bed with my son who just finds my nipples intimidating and frustrating I am going to seriously go batshit insane. I am slso really tired of being married to my breastpump I usually like the husband I have and he is usually much kinder to my body.
- Location:home
- Mood:
sore - Music:"Flinty Kind of Woman" - Dar WIliams
